Description

TABLE OF CONTENT

1 .Introduction to Salesforce

Overview of Salesforce Platform
Cloud Computing and CRM Basics
Sign-up and Login to Salesforce

2 . Salesforce Administration

User Management
Profile and Permission Sets
Roles and Sharing Settings
Record Types and Page Layouts
Workflow Rules and Process Builder
Data Validation and Rules

3 . Salesforce Development Basics

Introduction to Apex
Apex Triggers
Visualforce Pages
Introduction to Lightning Components
SOQL (Salesforce Object Query Language)

4  . Data Management

Data Import and Export
Data Loader and other Tools
Data Relationships in Salesforce

5 . Salesforce Security

Organization-wide Defaults
Field-level Security
Object-level Security
Audit Trail and Monitoring

6 . Automation and Workflow

Workflow Rules
Process Builder
Flow Builder
Approval Processes

7 . Reports and Dashboards

Report Types
Creating and Customizing Reports
Dashboard Creation and Customization

8 . Integration

Introduction to Integration
REST and SOAP APIs
Outbound and Inbound Messaging
External Objects and Data Sources

9 . AppExchange and App Development

Overview of AppExchange
Building and Publishing Apps
App Development Best Practices

10 . Lightning Experience

Introduction to Lightning Experience
Lightning App Builder
Lightning Record Pages
Lightning Components

11 . Deployment and Release Management

Change Sets
Ant Migration Tool
Version Control in Salesforce