Description

Introduction
This training provides a complete understanding of integrating applications with SailPoint IdentityNow using standard connectors, REST APIs, and advanced integration methods. Participants will learn how to onboard cloud and on-prem applications, configure account aggregation, manage entitlements, and automate provisioning workflows in IdentityNow. The course focuses on real-world identity governance use cases, connector setups, best practices, and troubleshooting techniques to ensure seamless and scalable integrations.

Prerequisites
Basic understanding of Identity Governance
Familiarity with IdentityNow fundamentals
Knowledge of directories such as AD, Azure AD or any IdP
Basic knowledge of REST APIs (helpful but not mandatory)
General understanding of user lifecycle processes and provisioning

Table of Contents
1. Introduction to IdentityNow Integration
1.1 IdentityNow architecture overview
1.2 Supported integration models
1.3 Understanding data flows and provisioning paths
2. Application Onboarding Fundamentals
2.1 Types of applications in IdentityNow
2.2 Application metadata & schema
2.3 Aggregation, provisioning & reconciliation concepts
3. Working with Standard Connectors
3.1 Overview of available out-of-the-box connectors
3.2 Configuring SaaS connectors (Workday, Salesforce, Google Workspace etc.)
3.3 Configuring directory connectors (AD, LDAP)
3.4 Configuring IGA connectors (Azure AD, Okta, ServiceNow)
4. Connecting On-Prem Applications
4.1 Introduction to Virtual Appliance (VA)
4.2 VA network, scaling & high availability
4.3 Setting up connected and authoritative on-prem sources
5. IdentityNow REST APIs
5.1 API authentication & tokens
5.2 Working with v3 APIs & SCIM endpoints
5.3 Automating common tasks with APIs (search, provisioning, certification data, identity profile updates)
5.4 API best practices & rate limits
6. Application Schema & Entitlement Configuration
6.1 Schema extension & attribute mapping
6.2 Entitlement discovery & provisioning behavior
6.3 Correlation rules & identity mapping
7. Access Profiles & Role Integration
7.1 Configuring access profiles for targeted provisioning
7.2 Role-based access design for integrated applications
7.3 Lifecycle events & automated access updates
8. Customization & Workflows
8.1 Workflow designer basics
8.2 Use cases: approval flows, notifications, custom triggers
8.3 External triggers & webhook integrations
9. Troubleshooting Integrations
9.1 Common connector errors and resolutions
9.2 Provisioning failure analysis
9.3 Debugging API requests & VA logs
10. Best Practices for Scalable IDN Integrations
10.1 Naming standards & configuration guidelines
10.2 Optimizing aggregation & provisioning performance
10.3 Security, audit & compliance considerations

This course equips participants with the expertise to integrate any application—cloud or on-prem—into SailPoint IdentityNow with confidence. By mastering connectors, APIs, workflows, and onboarding strategies, learners gain practical skills to deliver secure, scalable, and automated identity governance integrations in modern enterprises.