IT Administration & Management

Duration: Hours



    Training Mode: Online



    1.  Introduction to IT Administration & Management

    Overview of IT Administration
    Importance of IT Management in Organizations
    Key Responsibilities of IT Administrators and Managers

    2. IT Governance and Strategy

    IT Governance Frameworks (e.g., COBIT, ITIL)
    Aligning IT with Business Strategy
    Risk Management in IT

    3. IT Infrastructure Management

    Hardware and Software Infrastructure
    Network Administration
    Cloud Computing and Virtualization
    Data Center Management

    4. IT Security Management

    Information Security Policies and Standards
    Security Protocols and Best Practices
    Incident Response and Disaster Recovery Planning
    Compliance and Regulatory Requirements

    5 . IT Service Management (ITSM)

    Introduction to IT Service Management
    Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
    Incident Management and Problem Resolution
    Change Management and Release Management

    6. Project Management in IT

    Project Planning and Execution
    Agile and Scrum Methodologies
    IT Project Lifecycle
    Budgeting and Resource Management

    7. IT Leadership and Team Management

    Leadership Styles in IT
    Building and Managing IT Teams
    Communication and Collaboration in IT
    Professional Development for IT Professionals

    8. IT Vendor Management

    Vendor Selection and Evaluation
    Contract Negotiation and Management
    Relationship Management with IT Vendors

    9 . IT Budgeting and Cost Management

    Budget Planning and Allocation
    Cost-Benefit Analysis
    Financial Management in IT

    10 . Emerging Technologies and Trends

    Keeping Abreast of Technological Advancements
    Evaluating and Implementing New Technologies


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