Description

Introduction to Infor

Infor is a global leader in business cloud software specialized for various industries, providing a wide range of enterprise resource planning (ERP), supply chain management, customer relationship management (CRM), and other business software solutions. With a deep focus on industry-specific functionalities, Infor’s suite of applications serves sectors such as manufacturing, healthcare, retail, hospitality, and distribution, helping businesses optimize their operations, enhance productivity, and make data-driven decisions.

Prerequisites

• Basic Knowledge of ERP Systems: Understanding the role of ERP solutions in managing business processes.
• Industry-Specific Insights: Familiarity with the industry the organization operates in can enhance the use of Infor’s tailored solutions.
• Understanding of Business Processes: A solid grasp of core business functions like finance, supply chain, manufacturing, and customer management.
• Technical Background (Optional): Experience in IT or cloud computing, especially for users looking to customize or integrate Infor products.

Table of Contents

1. Introduction to Infor
   1.1 Overview of Infor
   1.2 Key Industries Served
   1.3 Benefits of Infor Solutions
2. Infor Product Suite
   2.1 ERP Solutions
   2.2 Supply Chain Management (SCM)
   2.3 Customer Relationship Management (CRM)
   2.4 Human Capital Management (HCM)
   2.5 Financial Management
   2.6 Industry-Specific Solutions
3. Infor CloudSuite
   3.1 What is Infor CloudSuite?
   3.2 Benefits of Cloud Deployment
   3.3 Cloud Security and Compliance
   3.4 CloudSuite Features and Modules
4. Infor ERP Solutions
   4.1 Infor LN
   4.2 Infor M3
   4.3 Infor CloudSuite Industrial (CSI)
   4.4 Infor VISUAL
   4.5 Infor ERP for Healthcare
5. Infor Supply Chain Management
   5.1 Demand Planning and Forecasting
   5.2 Procurement and Sourcing
   5.3 Inventory and Warehouse Management
   5.4 Distribution Management
   5.5 Supplier Collaboration
6. Infor Financial Management
   6.1 General Ledger and Accounting
   6.2 Accounts Payable and Receivable
   6.3 Financial Planning and Analysis
   6.4 Budgeting and Forecasting
   6.5 Financial Compliance
7. Infor Human Capital Management (HCM)
   7.1 Recruitment and Onboarding
   7.2 Employee Management and Payroll
   7.3 Talent Management
   7.4 Learning and Development
   7.5 Workforce Planning
8. Infor CRM and Customer Service
   8.1 Customer Relationship Management Overview
   8.2 Sales and Marketing Automation
   8.3 Customer Service and Support
   8.4 Field Service Management
   8.5 Customer Analytics
9. Infor Analytics and Reporting
   9.1 Infor Birst and Business Intelligence
   9.2 Data Visualization and Dashboards
   9.3 Predictive Analytics and Decision Support
   9.4 Real-time Reporting
10. Infor Industry Solutions
    10.1 Manufacturing (Discrete and Process)
    10.2 Healthcare
    10.3 Retail and Distribution
    10.4 Hospitality
    10.5 Automotive and Aerospace
11. Implementing Infor Solutions
    11.1 Infor Implementation Process
    11.2 Requirements Gathering and Planning
    11.3 System Configuration and Customization
    11.4 Data Migration and Integration
    11.5 Training and Change Management
12. Infor Integrations and Extensibility
    12.1 Integrating Infor with Other Systems
    12.2 Infor OS for Connectivity
    12.3 APIs and Extending Infor Solutions
    12.4 Third-party Software Integration(Ref: Gen AI& Copilot for Software Development)
13. Best Practices for Using Infor Solutions
    13.1 Optimizing Operational Efficiency
    13.2 Enhancing Decision-Making with Analytics
    13.3 Continuous Improvement Through Automation
    13.4 Ensuring Scalability and Flexibility
14. Infor Maintenance and Support
    14.1 System Maintenance Best Practices
    14.2 Troubleshooting Common Issues
    14.3 User Support and Resources
    14.4 Upgrades and Patches
15. Infor Future and Trends
    15.1 Infor’s Innovation Roadmap
    15.2 Industry 4.0 and IoT Integration
    15.3 Artificial Intelligence and Machine Learning in Infor
    15.4 Cloud Computing and Future Growth

Conclusion

Implementing Infor suite of business solutions offers powerful tools that help organizations streamline operations, enhance productivity, and deliver value across various industries. With flexible cloud-based solutions and a focus on industry-specific needs, Implementing Infor enables businesses to improve efficiency, reduce costs, and gain insights into real-time performance. Whether implemented in the cloud or on-premises, Infor’s offerings support continuous innovation and help businesses stay competitive in a rapidly changing marketplace.

Reference