Description

Introduction

Temenos T24 R23 Functional Essentials provides a deep understanding of how core modules, workflows, and processes operate inside the T24 ecosystem. This course is ideal for functional consultants, business analysts, and banking professionals who need to understand how T24 supports end-to-end banking operations across Retail, Corporate, Lending, Treasury, and Payments.

Prerequisites

• Basic understanding of banking products and operations

• Familiarity with core banking concepts (KYC, accounts, loans, payments)

• Prior exposure to Temenos/T24 is helpful but not mandatory

• Basic analytical and process-mapping skills

Table of Contents

1. Introduction to Temenos T24 R23
 1.1 T24 Architecture Overview
 1.2 Functional Landscape & Core Modules
 1.3 R23 Enhancements & User Interface
 1.4 T24 Navigation, Screens & Enquiries

2. Customer & Account Management (CAM)
 2.1 Customer Creation, KYC & CIF Structure
 2.2 Account Opening & Product Selection
 2.3 Account Lifecycle Management
 2.4 Mandates, Signatories & Reporting Lines

3. Retail Banking Operations
 3.1 Deposits: CASA, Term Deposits & Savings
 3.2 Loans: Retail Lending Lifecycle
 3.3 Interest, Charges & Fees Handling
 3.4 Retail Product Parameterization

4. Corporate Lending & Trade Finance
 4.1 Corporate Loan Origination & Limits
 4.2 Collateral Management & Valuation
 4.3 Guarantees, LCs & Trade Finance Workflows
 4.4 Corporate Banking Workflow Management

5. Teller & Branch Operations
 5.1 Cash Withdrawal, Deposit & Transfers
 5.2 Cheque Processing & Clearing
 5.3 Vault, Till & Branch Limit Controls
 5.4 Teller Overrides & Authorizations

6. Payments & Funds Transfer
 6.1 Local & International Payments
 6.2 SWIFT, RTGS, NEFT & ACH Flows
 6.3 Standing Orders & Direct Debits
 6.4 Charges, FX & Cross-Border Rules

7. Treasury & Trade Module Overview
 7.1 Treasury Products (FX, MM, Securities)
 7.2 Deal Capture & Processing Flows
 7.3 Risk, Limits & Position Management
 7.4 Settlements & Confirmations

8. T24 Workflows & Business Processes
 8.1 Lifecycle Events & Process Orchestration
 8.2 Multi-Stage Authorization Flows
 8.3 Overrides, Validations & Exception Handling
 8.4 STP (Straight-Through Processing) Concepts

9. Enquiries, Versions & Reporting
 9.1 Working with T24 Versions
 9.2 Enquiries (ENQ) & Data Inquiries
 9.3 Audit Trails, History & Logs
 9.4 Regulatory & Internal Reporting Basics

10. EOD, Batch & Operational Controls
 10.1 COB (Close of Business) Functional Overview
 10.2 Batch Jobs, Exceptions & Monitoring
 10.3 Suspense Accounts & Reconciliation
 10.4 Operational Risk Controls

This course provides a complete functional view of T24 R23—covering modules, workflows, and core operational processes. Participants will be able to analyze, configure, and support functional requirements across retail, corporate, treasury, and payments.
By completing this training, professionals gain strong functional expertise and become ready to contribute to T24 implementation and functional consulting projects.