Description

Introduction

In modern B2B and B2C commerce, accurate pricing and real-time inventory visibility are critical for customer trust, operational efficiency, and revenue growth. Delays or mismatches between ERP systems and digital storefronts can lead to order errors, margin loss, and poor customer experience.

This training focuses on implementing real-time pricing and inventory synchronization in Optimizely Configured Commerce. Participants will learn how to integrate ERP systems, configure pricing rules, manage inventory logic, and optimize API-based synchronization to ensure consistent, accurate, and scalable commerce operations.

The course combines architectural understanding, configuration guidance, and hands-on implementation strategies tailored for developers, solution architects, and technical consultants working with Optimizely Configured Commerce.

Prerequisites

1. Basic understanding of Optimizely Configured Commerce architecture
2. Knowledge of ERP integration concepts
3. Familiarity with REST APIs and web services
4. Understanding of pricing models (customer-specific pricing, tier pricing, contract pricing)
5. Basic experience with SQL and backend system workflows
6. Prior exposure to B2B commerce workflows (recommended)

Table of Contents

Module 1: Commerce Architecture Overview

1. Optimizely Configured Commerce Technical Architecture
2. Understanding Data Flow Between ERP and Commerce
3. Real-Time vs Batch Synchronization
4. Pricing & Inventory Data Models

Module 2: Pricing Fundamentals in Optimizely

1. Pricing Hierarchy & Rules
2. Customer-Specific & Contract Pricing
3. Tier & Volume Pricing
4. Promotional Pricing Considerations
5. Price Calculation Pipeline

Module 3: Real-Time Pricing Integration

1. API-Based Pricing Calls
2. ERP Real-Time Price Service Integration
3. Middleware & Integration Layer Design
4. Performance Optimization Strategies
5. Error Handling & Fallback Mechanisms
6. Caching Strategies for High-Volume Pricing

Module 4: Inventory Management & Sync

1. Inventory Data Structures
2. Multi-Warehouse & Location-Based Inventory
3. Available-to-Sell (ATS) Calculations
4. Real-Time Inventory Lookup
5. Safety Stock & Backorder Logic
6. Handling Partial Availability

Module 5: Integration Patterns & Best Practices

1. REST API Configuration
2. Webhooks & Event-Based Sync
3. Asynchronous vs Synchronous Processing
4. Handling High Transaction Volumes
5. Security & Authentication for Real-Time APIs

Module 6: Performance & Scalability

1. Load Testing Real-Time Pricing APIs
2. Optimizing Response Time
3. Database Indexing for Inventory Queries
4. Scaling for Enterprise Traffic
5. Monitoring & Observability

Module 7: Error Handling & Troubleshooting

1. Diagnosing Pricing Discrepancies
2. Inventory Mismatch Resolution
3. Logging & Debugging Techniques
4. Retry Mechanisms
5. Monitoring Alerts & Notifications

Module 8: Hands-On Implementation Workshop

1. Configuring Real-Time Pricing Integration
2. Setting Up Inventory Sync
3. Testing Price & Inventory APIs
4. Simulating ERP Downtime
5. End-to-End Validation

Module 9: Governance & Operational Excellence

1. Change Management for Pricing Rules
2. Version Control & Deployment Strategy
3. Compliance & Audit Considerations
4. Operational Runbooks