Root Cause Analysis (RCA) is a systematic process used to identify the underlying cause of problems or incidents in systems, processes, or operations. Instead of focusing only on symptoms, it investigates deeper factors that lead to failures or issues. RCA involves collecting data, analyzing events, and identifying patterns to determine the true source of a problem. Common techniques include the 5 Whys, fishbone diagrams, and fault tree analysis. It is widely used in IT, manufacturing, healthcare, and business operations. Root Cause Analysis helps prevent recurring issues and improves overall system reliability and performance.
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