Description

Introduction
This course focuses on troubleshooting and performance optimization techniques for Teamcenter, Siemens’ leading Product Lifecycle Management (PLM) platform. Participants will gain a deep understanding of the common issues faced by Teamcenter administrators and users, as well as strategies to diagnose, resolve, and prevent performance bottlenecks. The course covers key performance metrics, logging and monitoring tools, and best practices for ensuring that Teamcenter operates at its highest potential, supporting enterprise-wide collaboration and innovation.

Prerequisites

• Basic understanding of Teamcenter architecture and configuration
• Experience with system administration and troubleshooting
• Familiarity with Teamcenter performance metrics and monitoring tools
• Knowledge of IT infrastructure, databases, and server management

Table of Contents

1. Introduction to Teamcenter Troubleshooting
1.1 Overview of Teamcenter Architecture and Performance
1.2 Common Issues in Teamcenter Environments
1.3 Importance of Proactive Troubleshooting and Optimization
1.4 Tools and Resources for Troubleshooting Teamcenter

2. Teamcenter Performance Metrics
2.1 Key Performance Indicators (KPIs) for Teamcenter
2.2 System and Application Metrics to Monitor
2.3 Understanding Database Performance Metrics
2.4 Network and Server Performance Metrics in Teamcenter

3. Identifying and Diagnosing Common Issues
3.1 Troubleshooting Slow Performance and System Latency
3.2 Diagnosing Database and Query Performance Problems
3.3 Identifying Issues with Teamcenter User Interface (UI) and Navigation
3.4 Resolving Connectivity Issues and Session Timeouts
3.5 Handling Failed or Delayed Workflow Execution

4. Logging and Monitoring Tools for Teamcenter
4.1 Introduction to Teamcenter Logs and Log Files
4.2 Using Teamcenter Server and Client Logs for Debugging
4.3 Configuring and Analyzing System Logs for Performance Troubleshooting
4.4 Monitoring Tools and Dashboards for Real-Time Performance Analysis
4.5 Best Practices for Using Teamcenter Log Files Effectively

5. Database Optimization for Teamcenter
5.1 Database Configuration and Tuning for Optimal Performance
5.2 Indexing, Query Optimization, and Data Caching
5.3 Managing Large Datasets and Reducing Database Bottlenecks
5.4 Optimizing Teamcenter Database Backups and Maintenance Tasks
5.5 Database Migration and Upgrades for Improved Performance

6. Optimizing Teamcenter Infrastructure and Architecture
6.1 Hardware and Network Configuration Best Practices
6.2 Scaling Teamcenter for Increased User Loads and Data Growth
6.3 Load Balancing and High Availability in Teamcenter Environments
6.4 Virtualization and Cloud Considerations for Teamcenter Performance
6.5 Server Optimization for Efficient Resource Utilization

7. Performance Tuning for Teamcenter Clients
7.1 Optimizing Client Configuration for Better Performance
7.2 Minimizing Latency in Teamcenter Workflows and UI Interactions
7.3 Caching and Session Management Best Practices
7.4 Managing Client-Side Issues and Performance Troubleshooting

8. Workflow and Process Optimization
8.1 Analyzing and Optimizing Teamcenter Workflows
8.2 Improving Workflow Performance with Efficient Customizations
8.3 Reducing Workflow Bottlenecks and Optimizing Task Execution
8.4 Monitoring and Enhancing the Performance of Automated Tasks

9. Managing Teamcenter User Load and Performance
9.1 Understanding User Load and Its Impact on Teamcenter Performance
9.2 Scaling Teamcenter for Enterprise-Grade Performance
9.3 Configuring User Sessions and Managing Concurrent Users
9.4 Best Practices for Managing High User Volumes Without Performance Degradation

10. Advanced Troubleshooting Techniques
10.1 Using Profiler Tools and Performance Analyzers
10.2 Advanced Debugging Strategies for Persistent Issues
10.3 Resolving Complex Problems Involving Custom Extensions and Integrations
10.4 Diagnosing and Resolving Teamcenter Crashes and System Failures

11. Maintaining and Monitoring Teamcenter Post-Optimization
11.1 Ongoing Monitoring and Performance Evaluation
11.2 Creating Alerts and Automating Response to Performance Issues
11.3 Regular Maintenance Tasks to Prevent Future Performance Problems
11.4 Implementing Continuous Improvement for Teamcenter Performance

12. Case Studies: Real-World Troubleshooting and Optimization
12.1 Case Study 1: Optimizing Database Performance for Large Scale Users
12.2 Case Study 2: Improving Workflow Execution Speed
12.3 Case Study 3: Resolving Persistent UI and Latency Issues
12.4 Case Study 4: Scaling Teamcenter for Global Deployments

Conclusion
Troubleshooting and optimizing Teamcenter are critical skills for ensuring the platform runs efficiently and supports the needs of all users. Through this course, participants will learn to identify, diagnose, and resolve a wide range of common and complex issues, as well as implement performance optimization strategies that ensure scalability and reliability. Armed with the knowledge of best practices, tools, and techniques, administrators will be equipped to enhance the overall performance and user experience in Teamcenter, leading to improved collaboration and productivity across the enterprise.