Description

Introduction

IT Administration & Management Fundamentals provides a comprehensive introduction to managing IT systems, infrastructure, and daily operations. The course focuses on essential administrative skills, best practices, and management concepts required to support secure, reliable, and efficient IT environments.

Prerequisites

• Basic understanding of computers and operating systems

• Familiarity with networking fundamentals is helpful but not mandatory

• No prior IT administration experience required

Table of Contents

1. Overview of IT Administration & Management
  1.1 Roles and Responsibilities of IT Administrators
  1.2 Core IT Management Concepts

2. IT Infrastructure Basics
  2.1 Servers, Storage, and Networking Fundamentals
  2.2 On-Premises, Cloud, and Hybrid Environments

3. Operating Systems Administration
  3.1 Windows and Linux Administration Basics
  3.2 User Accounts, Groups, and Permissions

4. Network Administration Essentials
  4.1 Network Components and Protocols
  4.2 Basic Network Troubleshooting

5. Security and Compliance Fundamentals
  5.1 Access Control and Authentication
  5.2 Patch Management and Security Best Practices

6. IT Operations and Service Management
  6.1 Incident, Change, and Problem Management
  6.2 ITSM and ITIL Overview

7. Backup, Recovery, and Continuity
  7.1 Backup Methods and Tools
  7.2 Disaster Recovery Fundamentals

8. Monitoring, Performance, and Documentation
  8.1 System Monitoring and Capacity Planning
  8.2 Documentation and Reporting Standards

Conclusion

This course equips learners with foundational knowledge of IT administration and management practices.Participants gain the confidence to support IT operations, manage infrastructure, and follow industry best practices effectively.