Description

Introduction
This training provides a practical foundation in administering an Office 365 tenant, covering setup, identity management, security, and compliance essentials. Participants will gain hands-on knowledge to efficiently manage users, services, licenses, and tenant-wide configurations.

Prerequisites
Basic understanding of Microsoft 365 concepts
Familiarity with cloud computing fundamentals
General knowledge of Active Directory or user management

Table of Contents

1. Office 365 Tenant Fundamentals
 1.1 Understanding Microsoft 365 Architecture
 1.2 Office 365 Tenant Structure & Components
 1.3 Key Admin Roles & Responsibilities
 1.4 Navigating the Microsoft 365 Admin Center

2. Tenant Setup & Initial Configuration
 2.1 Creating and Configuring Your Tenant
 2.2 Domain Setup & DNS Configuration
 2.3 Configuring Organization Profile Settings
 2.4 Setting Up Tenant Region, Data Locations & Policies

3. User & Group Management
 3.1 Creating and Managing Users
 3.2 Group Types: Microsoft 365, Security & Distribution
 3.3 Role-Based Access Control (RBAC)
 3.4 Self-Service Options & Delegated Administration

4. License & Subscription Management
 4.1 Assigning and Managing Licenses
 4.2 Understanding Service Plans & SKU Options
 4.3 Automated License Assignment with Azure AD Groups
 4.4 Subscription Monitoring & Renewal Management

5. Security & Access Management
 5.1 Identity Models: Cloud, Hybrid & Federated
 5.2 Multi-Factor Authentication (MFA) Setup
 5.3 Conditional Access Policies
 5.4 Securing Admin Accounts & Privileged Access

6. Compliance & Data Governance
 6.1 Sensitivity Labels & Data Classification
 6.2 Retention Policies & Data Lifecycle Management
 6.3 Audit Log Search & Activity Monitoring
 6.4 Compliance Manager & Score Overview

7. Office 365 Service Management
 7.1 Managing Exchange Online Settings
 7.2 Teams & SharePoint Admin Essentials
 7.3 OneDrive Configuration Basics
 7.4 Monitoring Service Health & Notifications

8. Monitoring, Reporting & Troubleshooting
 8.1 Using Microsoft 365 Reports
 8.2 Message Trace, Sign-In Logs & Activity Logs
 8.3 Common Tenant Issues & Resolution Techniques
 8.4 Service Requests & Support Options

This training equips administrators with the essential skills needed to manage and secure an Office 365 tenant effectively. With practical knowledge of configuration, governance and troubleshooting, participants can confidently administer their organization’s Microsoft 365 environment.