Introduction

nCino is a leading cloud-based banking platform that enhances operational efficiency, streamlines lending, and improves customer experience. Built on Salesforce, nCino integrates loan origination, portfolio management, compliance, and workflow automation into a single platform. This training provides a comprehensive understanding of nCino’s core functionalities, helping financial professionals leverage its capabilities for seamless banking operations.

Prerequisites

• Basic knowledge of banking and financial services.
• Understanding of loan origination and credit processes.
• Familiarity with cloud computing concepts.
• Experience with Salesforce is beneficial but not mandatory.

Table of Contents

1. Introduction to nCino

1.1 Overview of nCino and Its Role in Cloud Banking
1.2 Key Features and Benefits of nCino
1.3 How nCino Supports Digital Transformation in Banking
1.4 Understanding nCino’s Relationship with Salesforce

2. Getting Started with nCino

2.1 Logging in and Navigating the User Interface
2.2 Understanding the Dashboard and Layout
2.3 Personalizing the nCino Experience
2.4 Managing User Roles and Permissions

3. Loan Origination and Credit Analysis

3.1 The Lending Lifecycle and nCino’s Role
3.2 Automating Loan Origination Workflows
3.3 Conducting Credit Analysis and Risk Assessment
3.4 Underwriting and Decision-Making Process
3.5 Loan Documentation and Compliance Requirements

4. Portfolio and Relationship Management

4.1 Tracking Customer Relationships in nCino
4.2 Managing Loan Portfolios and Risk Exposure
4.3 Automated Portfolio Monitoring and Alerts
4.4 Enhancing Customer Engagement through nCino

5. Workflow Automation and Process Optimization

5.1 How nCino Automates Banking Processes
5.2 Optimizing Workflows for Lending and Compliance
5.3 Leveraging AI and Analytics for Decision Making
5.4 Reducing Manual Work and Human Errors

6. Compliance, Security, and Risk Management

6.1 Regulatory Compliance Features in nCino
6.2 Risk Assessment and Fraud Prevention
6.3 Data Security and Access Control Mechanisms
6.4 Audit Trails and Automated Reporting

7. Integrating nCino with Other Banking Systems

7.1 nCino and Salesforce: A Unified Experience
7.2 Connecting nCino to Core Banking and Third-Party Systems
7.3 API and Custom Integration Capabilities
7.4 Best Practices for Seamless System Integration

8. Advanced nCino Functionalities

8.1 Business Process Optimization with nCino
8.2 Automating Customer Onboarding and KYC
8.3 Leveraging Machine Learning in Credit Decisioning
8.4 Customizing nCino for Your Organization

9. Best Practices and Case Studies

9.1 Best Practices for Implementing nCino Effectively
9.2 Real-World Case Studies from Financial Institutions
9.3 Common Challenges and How to Overcome Them
9.4 Future Trends in Cloud Banking with nCino

nCino empowers financial institutions with a cloud-based solution that streamlines banking processes, improves risk management, and enhances customer relationships. By mastering nCino’s functionalities, professionals can drive digital transformation, optimize workflows, and ensure regulatory compliance. This training equips participants with the necessary skills to maximize nCino’s potential in modern banking environments.