Description

Introduction

The BMC Certified Associate: Control-M 9.0.19.x for Operators Online course is designed to provide IT professionals with a comprehensive understanding of the Control-M platform, which is used for automating batch job scheduling and workload management. This course will focus on how operators can effectively monitor, manage, and troubleshoot jobs within the Control-M environment. By the end of the course, participants will be equipped with the skills necessary to handle daily operations, manage workflows, and ensure system reliability and performance in a production environment.

Prerequisites

• Basic understanding of batch job scheduling and workload automation concepts.
• Familiarity with IT systems and infrastructure, including server environments and operating systems.
• Previous experience in IT operations, such as system administration or application support, is helpful but not required.
• Access to a Control-M environment for hands-on practice (typically provided during the course).

This course is aimed at IT professionals, operations staff, and anyone involved in job scheduling and workload automation.

Table of Contents

1. Introduction to Control-M
   1.1 What is Control-M?
   1.2 Key Features and Benefits of Control-M
   1.3 Control-M Components Overview
2. Control-M Architecture
   2.1 Control-M Server and Agent Architecture
   2.2 Control-M/Enterprise Manager (EM) Overview
   2.3 Integration with Other Systems and Applications
3. Navigating Control-M for Operators
   3.1 Control-M GUI Overview
   3.2 Key Features for Operators
   3.3 Accessing and Understanding the Monitoring Console
4. Job Scheduling and Monitoring
   4.1 Creating, Editing, and Monitoring Jobs
   4.2 Managing Job Dependencies
   4.3 Setting Job Scheduling Criteria
   4.4 Understanding Job States and Notifications
5. Job Execution and Control
   5.1 Executing Jobs Manually vs. Automatically
   5.2 Monitoring and Controlling Job Execution
   5.3 Managing Job Failures and Retrying Jobs
6. Alerting and Notification
   6.1 Configuring Notifications for Job Failures
   6.2 Understanding Alerts and Handling Critical Events
   6.3 Customizing Alert Settings for Different Job Scenarios
7. Troubleshooting in Control-M
   7.1 Troubleshooting Job Failures
   7.2 Using the Job Log to Diagnose Issues
   7.3 Resolving Common Control-M Errors
   7.4 Monitoring System Health and Performance
8. Control-M Reporting and Auditing
   8.1 Generating and Viewing Reports
   8.2 Using the Report Center for Job Analytics
   8.3 Auditing Job Activities and History
9. Backup and Recovery
   9.1 Managing Backup and Restore Procedures for Control-M
   9.2 Disaster Recovery Considerations(Ref: BMC Certified Associate: Control-M 9.x for Administrators Online Exam)
   9.3 Configuring High Availability for Control-M
10. Exam Preparation and Certification
    10.1 Key Topics for the Certification Exam
    10.2 Tips for Successful Exam Preparation
    10.3 Practice Test and Exam Insights
11. Conclusion
    11.1 Role of the Operator in Control-M Environment
    11.2 Key Takeaways for Successful Control-M Operations
    11.3 Path to Advanced Control-M Certifications

Conclusion

The BMC Certified Associate: Control-M 9.0.19.x for Operators Online course provides essential knowledge for operators who are tasked with managing job scheduling, monitoring workflows, and ensuring smooth operations in a Control-M environment. By covering job management, monitoring, troubleshooting, and reporting, participants are prepared to handle daily tasks and operational challenges. The certification not only enhances technical skills but also helps individuals play a crucial role in maintaining an efficient and error-free job scheduling system. This foundation paves the way for future specialization and growth in Control-M administration.

Reference