Introduction

nCino leverages Salesforce workflows to automate banking processes, enhance operational efficiency, and ensure regulatory compliance. This training focuses on designing, optimizing, and troubleshooting advanced workflows to streamline loan origination, credit analysis, compliance, and financial reporting.

Prerequisites

• Basic understanding of nCino and Salesforce platform.
• Experience with Salesforce Flow, Process Builder, and Apex automation.
• Familiarity with banking workflows, compliance, and approval processes.

Table of Contents

1. Understanding nCino Workflow Automation

1.1 Overview of Workflow Automation in nCino
1.2 Key Benefits of Automating Banking Processes
1.3 nCino Workflow Components and Best Practices
1.4 Common Challenges in Workflow Optimization

2. Designing Custom Workflows in nCino

2.1 Workflow Design Principles and Architecture
2.2 Mapping Business Processes to Automated Workflows
2.3 Conditional Logic and Decision Trees in nCino Workflows
2.4 Using Workflow Templates for Loan Origination and Servicing

3. Advanced Salesforce Flow for nCino

3.1 Leveraging Salesforce Flow for Complex Banking Processes
3.2 Configuring Record-Triggered and Scheduled Flows
3.3 Automating Multi-Step Approval Processes
3.4 Handling Flow Errors and Debugging Techniques

4. Integrating Apex with nCino Workflows

4.1 When to Use Apex vs. No-Code Workflows
4.2 Writing Apex Triggers for Workflow Enhancements
4.3 Automating Loan Origination and Credit Decisioning with Apex
4.4 Best Practices for Scalable Apex Automation

5. Approval Processes and Compliance Automation

5.1 Implementing Role-Based Approvals in nCino
5.2 Automating Compliance Workflows for KYC and Risk Management
5.3 Ensuring Regulatory Adherence with Audit Logs and Tracking
5.4 Handling Exceptions and Manual Interventions

6. Workflow Optimization and Performance Tuning

6.1 Identifying Bottlenecks in nCino Workflows
6.2 Optimizing Workflow Execution and Data Processing
6.3 Managing Large-Scale Workflows for High-Volume Transactions
6.4 Performance Monitoring and Debugging Strategies

7. AI-Driven Enhancements for nCino Workflows

7.1 Using AI and Machine Learning for Predictive Banking Workflows
7.2 Automating Risk Assessment with AI-Powered Decision Models
7.3 Enhancing Fraud Detection and Prevention Workflows
7.4 Future Trends in AI-Driven Banking Automation

8. Case Studies and Best Practices

8.1 Real-World Use Cases of Advanced nCino Workflows
8.2 Lessons Learned from Workflow Automation Failures
8.3 Best Practices for Continuous Workflow Improvement
8.4 Future Innovations in nCino Workflow Automation

Conclusion

Advanced nCino workflows empower financial institutions to automate critical banking processes, improve efficiency, and ensure compliance. By mastering workflow design, integration, and optimization, professionals can drive seamless banking operations and future-proof their nCino implementations.