Description
Introduction of SolarWinds NPM
In today’s complex IT environments, managing network performance is crucial for ensuring the availability and smooth operation of services. SolarWinds Network Performance Monitor (NPM) is a powerful, comprehensive tool designed to provide deep visibility into your network’s health and performance. It offers robust features such as real-time network monitoring, intelligent alerts, customizable dashboards, and automated troubleshooting.
This training will guide you through the entire spectrum of SolarWinds NPM, helping you efficiently manage network infrastructure and proactively detect and resolve network issues. By the end of this course, you’ll be equipped to fully leverage SolarWinds NPM for monitoring, troubleshooting, and optimizing your network.
Prerequisites
- Basic understanding of networking: Knowledge of routers, switches, firewalls, and IP addressing is recommended.
- Familiarity with network monitoring tools: Previous experience with any network monitoring software (e.g., Nagios, PRTG) is helpful.
- Access to a SolarWinds NPM environment: A trial or licensed version is recommended to follow the hands-on exercises.
Table of contents
- Introduction to SolarWinds Network Performance Monitor
1.1. What is SolarWinds NPM?
1.2. Overview of Network Performance Monitoring
1.3. Key Features and Capabilities of SolarWinds NPM
1.4. Use Cases and Benefits
1.5. Installing SolarWinds NPM
1.5.1. System Requirements and Installation Steps
1.5.2. Initial Configuration and Licensing
1.5.3. Setting Up Your First Monitoring Instance - Getting Started with SolarWinds NPM
2.1. Navigating the Interface
2.2. Overview of the SolarWinds Dashboard
2.3. Understanding Views, Widgets, and Panels
2.4. Configuring User Accounts and Roles
2.5. Setting Up Monitoring for Network Devices
2.5.1. Adding Routers, Switches, and Firewalls
2.5.2. Using SNMP, ICMP, and WMI Protocols
2.5.3. Customizing Network Topology Maps - Monitoring Network Performance
3.1. Key Metrics for Network Performance
3.1.1. Bandwidth Utilization
3.1.2. Latency, Jitter, and Packet Loss
3.1.3. Interface and CPU Monitoring
3.2. Managing Real-Time Network Data
3.2.1. Custom Pollers for Additional Metrics
3.2.2. Analyzing Historical Data and Trends
3.2.3. Creating Network-Wide Performance Views - Advanced Alerting and Notification
4.1. Setting Up Intelligent Alerts
4.1.1. Creating Thresholds for Critical Metrics
4.1.2. Configuring Notification Channels (Email, SMS)
4.2. Managing and Tuning Alert Settings
4.2.1. Reducing Alert Noise
4.2.2. Using Dependencies and Alert Suppression
4.2.3. Escalation Policies and Custom Alerts - Troubleshooting and Root Cause Analysis
5.1. Using Network Atlas for Visual Troubleshooting
5.1.1. Mapping and Tracking Network Devices
5.1.2. Viewing Real-Time and Historical Data
5.2. Correlating Events and Network Outages
5.2.1. Automated Network Diagnostics
5.2.2. Root Cause Analysis with SolarWinds NPM
5.3. Implementing the PerfStack Dashboard
5.3.1. Guided Network Troubleshooting Workflows - Custom Dashboards and Reporting
6.1. Creating and Customizing Dashboards
6.1.1. Adding Widgets and Custom Views
6.1.2. Building Dashboards for Specific Teams (NOC, Operations)
6.2. Sharing and Exporting Dashboards
6.2.1. Generating Reports (Ref: Angular 12 with JasperReports)
6.2.2. Scheduling Automatic Reports
6.2.3. Customizing Reports for Bandwidth, Uptime, and SLA
6.2.4. Exporting Reports to Excel, PDF, and CSV - Integrations and Automation
7.1. Third-Party Integrations
7.1.1. Integrating SolarWinds NPM with Helpdesk Tools (e.g., ServiceNow, Jira)
7.1.2. Connecting SolarWinds to Cloud Platforms (AWS, Azure)
7.2. Webhooks and API Access
7.2.1. Automating Network Tasks
7.2.2. Network Configuration Management
7.2.3. Automating Responses to Alerts
7.2.4. Script-Based Automation and Custom Actions - Best Practices and Advanced Features
8.1. Network Performance Tuning Best Practices
8.1.1. Optimizing Network Monitoring Settings
8.1.2. Reducing False Positives in Alerts
8.2. Managing Network Bandwidth and Resources
8.2.1. Advanced Features in SolarWinds NPM
8.2.2. Capacity Planning
8.2.3. NetPath: Visualizing Network Paths
8.2.4. Monitoring Wireless Networks and SD-WAN - Conclusion and Case Studies
9.1. Review of Key Learnings
9.1.1. Summary of Main SolarWinds NPM Features
9.1.2. Practical Applications in Various Industries
9.2. Real-World Case Studies
9.2.1. Case Studies of SolarWinds NPM Implementation
9.2.2. Industry-Specific Monitoring Use Cases
9.3. Next Steps
9.3.1. Additional Resources for Learning
9.3.2. Certification Paths and Continuing Education
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