Microsoft Dynamics CRM Portal Training for Customer Engagement

Duration: Hours

Training Mode: Online

Description

Microsoft Dynamics CRM  systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. Dynamics 365 Customer Engagement is a customer relationship management business solution that helps you improve marketing capabilities for your business.

1: Administer Portal

  • Administer a portal
  • Supported browsers
  • Connect with Dynamics 365 for Customer Engagement online organization
  • View portal error logs
  • Change Dynamics 365 for Customer Engagement instance
  • Clear the server-side cache
  • Upgrade a portal
  • Migrate Dynamics 365 for Customer Engagement Portal configuration
  • Use portal checker
  • Enable maintenance mode
  • Update to PowerApps Portals domain

 2: Configure Portal

  • Configure a portal
  • Enable multiple-language support
  • Configure portal authentication
  • Content Management in Portal

 3: Display Data from D365 for Customer Engagement on Portal

  • Create and expose portal content easily
  • Behavior and format of the date and time field
  • Add a chart on a web page in the portal

 4: Create an Entity Form

  • Create an entity List

5: Create a web form

  • Define web form properties
  • Define web form steps
  • Configure web form metadata
  • Configure a web form subgrid

6: User Management and Security in Portal

  • Configure contacts
  • Invite contacts
  • Create web roles
  • Configure web roles for a partner portal
  • Assign entity permissions
  • Control webpage access
  • Create website access permissions

7: Document Storage in Portal

  • Configure notes
  • Enable Azure storage
  • Manage SharePoint documents

8: Advance Portal Customization

  • Work with Liquid templates
  • Store content by using web templates
  • Understand Liquid operators
  • Available Liquid types
  • Available Liquid conditional operators
  • Available Liquid objects
  • Available Liquid tags
  • Available Liquid filters

9: Best practices and common portal configuration issues.

 

For more inputs on Microsoft Dynamics CRM, you can connect here.
Contact the L&D Specialist at Locus IT.

Locus Academy has more than a decade of experience in delivering training/staffing on Microsoft Dynamics CRM  for corporates across the globe. The participants for the training/staffing on Microsoft Dynamics CRM  are extremely satisfied and can implement the learnings in their ongoing projects.

Reviews

There are no reviews yet.

Be the first to review “Microsoft Dynamics CRM Portal Training for Customer Engagement”

Your email address will not be published. Required fields are marked *

Dynamics 365 Customer Engagement (on-premises) is a customer relationship management business solution that helps you improve marketing capabilities for your business, drive your sales higher, and provide excellent customer service to your users.