Designing Chatbots focuses on planning and structuring conversational systems that deliver smooth, natural, and effective user interactions. It enables organizations to create user-friendly chat experiences that improve engagement and automate communication. This training explains core concepts such as conversation flow design, intent mapping, entity identification, and dialog structuring. It also covers user experience design, chatbot architecture, response handling, and integration with messaging platforms. You will learn how to design chatbots for customer support, lead generation, and business automation. The course also highlights best practices for building intuitive, scalable, and goal-oriented conversational systems.
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