Chatbot Development focuses on designing and building conversational agents that interact with users through text or voice. It enables organizations to automate customer support, improve engagement, and deliver faster responses across digital platforms. This training explains core concepts such as dialog management, intent recognition, entity extraction, and conversation flow design. It also covers integration with messaging platforms, APIs, and backend systems, along with rule-based and AI-driven chatbot approaches. You will learn how chatbots are used in customer service, e-commerce, and enterprise automation. The course also highlights best practices for building scalable, intelligent, and user-friendly chatbot systems.
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