Microsoft Azure Bot Services focuses on building intelligent conversational agents and virtual assistants using cloud-based artificial intelligence capabilities. It enables organizations to create chatbots that can understand user intent, process natural language, and deliver automated responses across web, mobile, and messaging platforms. This training explains core Azure Bot Services concepts such as bot framework, dialog management, language understanding (LUIS), and integration with Azure Cognitive Services. It also covers chatbot deployment, authentication, multi-channel communication, and monitoring techniques. You will learn how enterprises use Azure Bot Services to improve customer support, automate workflows, and enhance user engagement. The course also highlights best practices for designing scalable and production-ready conversational AI systems.
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