Description

Introduction

nCino is revolutionizing lending by automating and streamlining loan origination and servicing. Built on the Salesforce platform, nCino enhances efficiency, ensures regulatory compliance, and improves customer experiences in financial institutions. This training explores how nCino optimizes the lending process from application to servicing, reducing manual effort and accelerating loan approvals.

Prerequisites

• Basic understanding of banking and financial services.
• Familiarity with loan origination and credit processes.
• Knowledge of cloud-based banking platforms is helpful.
• Experience with Salesforce is beneficial but not required.

Table of Contents

1. Introduction to nCino in Lending

1.1 Overview of nCino’s Role in Lending
1.2 Key Benefits for Loan Origination and Servicing
1.3 Digital Transformation in Lending with nCino
1.4 Understanding the nCino-Salesforce Relationship

2. Loan Origination with nCino

2.1 End-to-End Loan Origination Workflow
2.2 Customer Application Management
2.3 Automating Credit Analysis and Decisioning
2.4 Underwriting and Risk Assessment
2.5 Loan Documentation and Compliance

3. Credit Analysis and Decisioning

3.1 Automating Credit Evaluation and Scoring
3.2 Integrating External Credit Bureau Data
3.3 Risk-Based Loan Pricing and Terms
3.4 Approval Workflows and Decision Automation

4. Loan Documentation and Compliance

4.1 Generating Loan Documents within nCino
4.2 Ensuring Regulatory Compliance in Lending
4.3 Digital Signatures and e-Document Management
4.4 Audit Trails and Reporting for Compliance

5. Loan Servicing and Portfolio Management

5.1 Managing Loan Disbursement and Payments
5.2 Tracking Loan Performance and Delinquencies
5.3 Automating Loan Renewals and Modifications
5.4 Risk Monitoring and Portfolio Optimization

6. Customer Experience and Relationship Management

6.1 Enhancing Customer Engagement with nCino
6.2 Automating Client Communication and Notifications
6.3 Personalizing Lending Offers and Services
6.4 Using Data Analytics to Improve Customer Retention

7. Workflow Automation and Process Optimization

7.1 Reducing Manual Processes with nCino Automation
7.2 Configuring Lending Workflows for Efficiency
7.3 Leveraging AI and Analytics for Lending Decisions
7.4 Optimizing Performance with Real-Time Monitoring

8. Integration with Core Banking and Third-Party Systems

8.1 Connecting nCino with Core Banking Platforms
8.2 API-Based Integrations for Credit Bureaus and Risk Models
8.3 Data Synchronization for Loan Origination and Servicing
8.4 Best Practices for Secure and Efficient Integrations

9. Best Practices and Case Studies

9.1 Successful nCino Implementations in Lending
9.2 Common Challenges and Solutions in Loan Automation
9.3 Strategies for Optimizing Lending Workflows
9.4 Future Trends in Digital Lending with nCino

nCino transforms lending by streamlining loan origination, credit analysis, and servicing. This training equips professionals with the skills to automate workflows, enhance compliance, and improve customer experiences. By leveraging nCino’s full potential, financial institutions can accelerate lending processes and drive efficiency in modern banking.