Performance Management

Activities which ensure that goals are consistently & effectively being met.

Performance management is the process of creating a work environment or setting in which people are enabled to perform to the best of their abilities. It is a whole work system that begins when a job is defined as needed. It ends when an employee leaves your organization. It defines your interaction with an employee at every step of the way in between these major life cycle occurrences. It makes every interaction opportunity with an employee into a learning occasion. Performance Management (PM) is a set of activities that ensure goals are met in an effective and efficient manner. The management can focus on the performance of an organization, a department, an employee, or the processes in place to manage particular tasks. The standards are generally organized and disseminated by senior leadership at an organization, and by task owners. The management system may contain all of these components, but it is the overall system that matters, not the individual components. Many organizations have been able to develop effective performance management systems without all of the following practices. The PM for business is defined as a “strategic and integrated approach to increase the effectiveness of companies by improving the performance of the people who work in them and by developing the capabilities of teams and individual contributors.” The principles are used most often in the workplace and can be applied wherever people interact with their environments to produce desired effects—schools, churches, community meetings, sports teams, health settings, governmental agencies, social events, and even political settings. Managers use performance management to align company goals with the goals of teams and employees in an effort to increase efficiency, productivity, and profitability. Performance management guidelines stipulate clearly the activities and outcomes by which employees and teams are evaluated during performance appraisal.