Microsoft Social Archives - Locus IT Services

Microsoft Social

Put social listening & engagement at the fingertips of your sales & service teams.

Microsoft Social Engagement is a social interaction tool for both companies and individuals who are interested in intelligent interaction with their users, customers, or critics on social media. Microsoft Social Engagement is a part of the Microsoft Dynamics CRM product and is Microsoft’s platform for surveillance and interaction on social media. In particular, you will be able to follow, collect, document, analyse, and interact with your customers directly in Microsoft Social Engagement. You can intercept and interact with the public at large e.g. your product or services, or directly take part in the public debate concerning branch-specific subjects. It is also capable of automatically tracing the tone (positive, negative, or neutral) in a particular debate, in your own language. Consequently, the range of uses for social media is (almost) unlimited. It can be used as a separate product or in connection with Microsoft CRM via fully fledged integration.

Put social listening & engagement at the fingertips of your sales & service teams.

Microsoft Social Engagement is a social interaction tool for both companies and individuals who are interested in intelligent interaction with their users, customers, or critics on social media. Microsoft Social Engagement is a part of the Microsoft Dynamics CRM product and is Microsoft’s platform for surveillance and interaction on social media. In particular, you will be able to follow, collect, document, analyse, and interact with your customers directly in Microsoft Social Engagement. You can intercept and interact with the public at large e.g. your product or services, or directly take part in the public debate concerning branch-specific subjects. It is also capable of automatically tracing the tone (positive, negative, or neutral) in a particular debate, in your own language. Consequently, the range of uses for social media is (almost) unlimited. It can be used as a separate product or in connection with Microsoft CRM via fully fledged integration.

10
Sep

Microsoft Social Listening

Microsoft Social Listening provides you with the Microsoft Dynamics CRM Add-ons and tools that you need to monitor conversations across the Internet, including Facebook, Twitter, YouTube, and blog comments. With

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