Microsoft Dynamics 365 / D365

Bring CRM and ERP capabilities together with Microsoft Dynamics 365.

Microsoft Dynamics 365 / D365 is a product line of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications announced by Microsoft. Dynamics 365 is sold in two editions, the Business Edition for small and medium-sized enterprises (SMEs or SMBs), and the Enterprise Edition for medium to large organizations. The Business Edition includes the Financials application, based on the project code-named Madeira. The Enterprise Edition comprises of Dynamics CRM applications such as field service, sales, project service automation, and customer service plus Microsoft PowerApps, together with Microsoft’s premier ERP product, known as Dynamics 365 for Operations. By combining Dynamics 365 CRM and ERP with Microsoft’s productivity applications, users get a connected view of data intelligence on customer records, transactions, behaviors and preferences, along with information about orders, inventory and shipping, and in addition to predictive insight tools for decision-makers.