Microsoft Dynamics 365 for Retail - Locus IT Services

Microsoft Dynamics 365 for Retail

Locus IT ServicesNewsMicrosoft Dynamics 365 for Retail

Microsoft Dynamics 365 for Retail

Microsoft Dynamics 365 for Retail is an end to end retail solution that provides unified commerce across all channels. It contains sales, mobility, intelligence and productivity to help retailers and workers achieve more in a cloud first, mobile first manner.

Retail offers comprehensive support to operate a vast range of business processes, such as merchandising, inventory and also channel management capabilities. It also provides immersive customer experiences across all touch points.

Microsoft Dynamics 365 for Retail Updates

  • Restrict payment methods for returns without a receipt

This feature allows for certain payment types to be restricted for refund if the returns are made without a receipt using Dynamics 365 for Retail.

  • Omni-channel advanced auto charges

With the advanced auto-charges features in Dynamics 365 for Retail, orders created in any supported Retail channel, can take advantage of the auto charges configurations defined in Dynamics 365 for both header and line-level related charges.

  • Retail price reports

With this new functionality, store managers can create reports detailing recent or upcoming price changes.

  • Return items across multiple customer orders and invoices

This functionality enables returns across multiple customer orders and invoices in Dynamics 365 for Retail.

  • Loyalty changes

Functionality has been added to enhance the loyalty features in Dynamics 365 for Retail.

  • Fiscal printer integration sample for Poland

Microsoft Dynamics 365 for Retail now contains a sample of the integration of POS with fiscal printers for Poland.

D365 for Retail Version 10.0.2 Updates

  • Fiscal registration service integration sample for Czech Republic

To meet local fiscal requirements for cash registers in the Czech Republic, Dynamics 365 for Retail version 10.0.2 includes a sample integration of the point of sale (POS) with an external fiscal registration service.

  • Shipping discounts

You can now set up shipping promotions to enable free or discounted shipping across channels.

D365 for Retail Version 10.0.3 Updates

  • New calculation logic for auto-charges in call center for mixed delivery mode sales lines

This feature improves the existing auto-charges functionality and support scenarios where retailers can apply different charges to sales lines based on mixed carts where different modes of delivery are being applied on different lines.

This feature adds additional capabilities to the new POS features for auto-charges by allowing a more realistic calculation of charges based on the individual sales line characteristics.

  • HQ extensions

This release adds numerous extension points so that it’s easier to customize Microsoft Dynamics 365 for Retail. The following extension points have been added to support custom extension scenarios.

  1. Retail headquarters: Refactored methods to support extensibility. These methods have been refactored to support extensibility through chain of command, delegates, or by providing access to members.
  2. Methods: Order capture, Merchandising

Whether you are looking for and end-to-end integration or help with the back-end operations of your retail organization, Locus IT can help. For more information on how we can help you with Dynamics 365 for Retail, please contact us.

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