Locus IT’s Microsoft Dynamics Support helps organisations with new implementations and upgrades, project recovery and ongoing support. Our dedicated Dynamics experts are ready to support your business with tailored support services that are right for you.
Whatever stage you’ve reached in your Dynamics project, our support combines the product knowledge to quickly resolve issues, minimize downtime and share insight. With 24/7 service across different time zones, our support team is always available to assist you. Our service specialists enable our customers to work care-free, enabling them to focus on their core business and stay on top in an ever-changing world.
Customer satisfaction is one of our pillars of our organization since its inception, and is still our number one priority today. Our customers appreciate the fact that our support team knows each and every customer individually, as well as their business requirements and the Dynamics solutions that were deployed by our organization.
If you are looking for a partner that can provide flexible and full support for Microsoft Dynamics 365, AX, NAV and CRM, then our Microsoft Dynamics Support will keep your systems running at their best. We’ve been supporting the Microsoft Dynamics family of products for years hence giving us the skills to provide you with a top class support experience.
Our Microsoft Dynamics Support Benefits
- Direct access to 24/7 support
- 24/7 proactive and predictive monitoring services
- Prevent and reduce risks such as the downtime of business critical applications
- Outsourcing of functional & technical application management
- Support with the roll-out of new releases
- Proactive and solution-minded first line incident management
- Easy access to support registration tool
- Strong partnership with Microsoft
- Support of Competence Centers
Nowadays customers expect a unified experience regardless of which channel they are using to interact with your business. Microsoft Dynamics gives you a complete view of the customer, including full history of interactions, user preferences, and relevant customer information enabling agents to engage with the consistency and personalization that customers expect.
Our support ensures that we are not only responding to user requests but on a day-by-day basis effectively managing your IT infrastructure, ensuring that it continues to perform. On a daily basis we monitor your business network’s performance, internet traffic, virus updates and backups.
This ensures that we can anticipate a potential problem before it becomes an issue which causes the downtime and loss of revenue for your business. As a managed service provider, our approach is all about being proactive rather the traditional reactive IT support model.
High Quality Microsoft Dynamics Support, Products and Services
Our clients are secure in the knowledge that we deliver quality support as standard backed-up by an expert team and quality operating standards. We approach each MS Dynamics project in a way that captures the nuances of how a company works, understanding what makes them tick and then determining how our solution can support and improve the way they operate.
Enhanced Microsoft Dynamics Support
We provide and implement an extensive range of Microsoft Dynamics services and products, which are delivered by Locus IT or selected from partners to provide our customers with quality add-on solution benefits. We survey our customers after each and every visit with personal phone calls from members of our project team.
Locus IT‘s range and quality of Microsoft Dynamics support services has continually evolved and developed. We have continued to invest in our business, achieving and maintaining the highest level of partner accreditation’s with Microsoft.