Microsoft Dynamics CRM 2016 - Installation & Deployment -

Microsoft Dynamics CRM 2016 – Installation & Deployment

Locus IT ServicesMicrosoft Dynamics CRM 2016 – Installation & Deployment

Lesson 6: Accessing Microsoft Dynamics CRM

Accessing Microsoft Dynamics CRM

Accessing Microsoft Dynamics CRM : A user can work with Microsoft Dynamics CRM using either of the following:

  • Microsoft Internet Explorer and other supported browsers (for browsers that are not supported, the Microsoft Dynamics CRM Mobile Express interface is shown).
  • Microsoft Dynamics CRM for tablet devices.

These are described in the following topics.

The Microsoft Dynamics CRM for Office Outlook client is described in a later lesson.

Internet Explorer and Supported Browsers

Using Internet Explorer 8.0 or later as the browser client provides access to Microsoft Dynamics CRM functionality without requiring you to install client software on the user’s computer.

The latest publicly released versions of the following browsers are also supported:

  • Mozilla Firefox on Windows 8, Windows 7, or Windows Vista
  • Google Chrome on Windows 8, Windows 7, Windows Vista, or Nexus tablet
  • Apple Safari on Mac OS-x 10.7 or 10.8

Microsoft Dynamics CRM Mobile Express

If a user accesses Microsoft Dynamics CRM using an unsupported browser and operating system combination, the application appears using the Microsoft Dynamics CRM Mobile Express client. This client provides a simpler interface optimized for hand-held devices.To see the Microsoft Dynamics CRM Mobile Express experience, append “/m” to the URL for your organization

Microsoft Dynamics CRM for Tablet Devices

Apps for Microsoft Surface and Apple iPad tablets are available for Microsoft Dynamics CRM on-premises and Microsoft Dynamics CRM Online.

Microsoft Dynamics CRM for Microsoft Surface Tablet application is designed for Windows 8 tablet devices. Microsoft Dynamics CRM for Microsoft Surface Tablet will work on any computer that runs Windows 8 by using the immersive modern application; however, Microsoft Dynamics CRM for Microsoft Surface Tablet does not work when you run it in Windows 8 desktop mode.

Microsoft Dynamics CRM for Apple iPad Tablet application is designed only for iOS iPad tablet devices.

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