EXAM MB-240: Microsoft Dynamics 365 Field Service
Audience profile
At course completion
After completing this course, you will be able to:
- Identify the key components involved in Field Service Implementations.
- Define the products and services that will be delivered to customers.
- Determine which pricing options to use in specific scenarios.
- Determine which resources are required.
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Module 1: Configure Field Service
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Module 2: Resource Scheduling Configuration
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Module 3: Defining and Configuring Bookable Resources
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Module 4: Configure Incidents
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Module 5: Inventory and Work Order Management
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Module 6: Field Service Agreements
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Module 7: Inventory and Purchasing
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Module 8: Field Service Mobile
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Module 9: Universal Resource Scheduling
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Module 10: Managing Scheduling Options
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Module 11: Customizing the Schedule Board
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Module 12: Advanced Scheduling Options
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