1. Every support plan / engagement is backed with SLA and we guarantee 99.9%
2. Every issue is tracked by the strong CRM system
3. All the 3 support plans are available on 24/7 or flexible working hours model
4. Locus will deploy the dedicated staff / consultant at your location as a part of “Exclusive Support” plan.
5. MS Dynamics Support Desk @ Locus IT works on 24/7 model to support our customers worldwide.