Testing and Support

TESTING

Testing team at LOCUS IT comes with a vast experience & domain knowledge on Microsoft Dynamics.

With in-depth knowledge on Microsoft Dynamics AX and Test Procedures & Microsoft Test Tools, the team is very versatile in handling any Customization, localization and core AX work with our rich domain expertise and good understanding of business processes. Over the past 9 years, our test team has built considerable technical expertise and experience of handling various test automation tools & processes.

Being 100% certified on different functional modules of Microsoft Dynamics AX provides the test team additional leverage and expertise to handle the different specifications of a client.

The team has extensive experience in end-to-end testing processes which involves Business scenario and application integration, upgrade testing and security testing. Microsoft automation tools are utilized to optimize the testing time as well as to do a thorough regression time and again to make sure nothing breaks when new features and functionality is added.

Some of the key Test processes handled by the test team when testing existing and new features for Microsoft Dynamics AX:

* Review of the functional specifications

* Creating test designs & test cases (Methodology of test approach)

* Manual/Automation testing, Upgrade, Multi User, Integration & Performance testing Configuration & Parameter testing (to avoid Multi-company/country conflicts within the same application)

* Security testing

* Batch Posting (transactions on a weekly/ monthly basis on a scheduled time through a batch server)

* Scorecard Testing (Testing important scenarios before the code is checked into the build process)

* Automation of test cases - to avoid repetitive testing

SUPPORT

LOCUS IT has a dedicated Support team with hardcore experience towards Microsoft Dynamics support projects. Thoroughly experienced in Microsoft Dynamics AX and Support Procedures & tools, we are able to handle the plethora of support issues/ challenges which are always present.

The entire team is certified on Microsoft DynamicsAX, Microsoft SQLand follow stringent quality processes and is fully trained on Microsoft Dynamic FRx, Vision, SQL, Report Writer etc.

LOCUS IT provides a help desk / 1st level support to our global group companies and their customers on Microsoft Dynamics AX. Currently supporting a range of over 70 customers worldwide, we provide value added services including but not limited to onsite visits, out of hours support, environment support like backup and recovery, newAXetter and service pack/hot fix installation.